"Dachshund among flowers" tote bag

All of our products are made especially for you as soon as you place an order, Delivery times are usually 2-10 business days from the time the order is placed. You will receive an e-mail notification when your order is placed. You will receive a second e-mail when your order is shipped. We are not responsible for shipping delays due to weather or other conditions.

Our Hassle-Free Return Policy

We want you to love what you ordered — but if something isn't right, we’re here to help.

30-Day Satisfaction Guarantee

If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. No questions asked.

Easy Returns

• Start a return by visiting [your return portal URL] or contacting us at [support email/phone].
• We’ll provide a prepaid return shipping label (for domestic orders).
• Items must be unused, in original condition and packaging.

Free Exchanges

Need a different size, color, or item? We’ll cover the return shipping and send your replacement at no extra charge.

Quick Refunds

Once we receive your return, we’ll process your refund within 3–5 business days. Refunds are issued to your original payment method.

Exceptions

Certain items (like custom or final sale products) may not be eligible for return, but we’ll always be upfront about that before you buy.

Questions?
Our customer support team is friendly, responsive, and ready to help at [email] or [phone].

We’re here to make it right — always.